Terms and Conditions

1.1. This Agreement is a public contract (public offer) based on paragraph 2 of Article 437 of the Civil Code of the Russian Federation from Individual Entrepreneur Afonin Alexander Vladimirovich, hereinafter referred to as 'Method do', to an individual who has expressed willingness to use the services of 'Method do' and has accepted the terms of this Agreement (hereinafter - the 'Agreement').

1.2. Full and unconditional acceptance of this public offer is considered to be any actions on the Service, including but not limited to: starting to use the Service, registration on the Service, use of any functionality provided by the Service.

1.3. The Agreement concluded in the above manner is considered to be concluded in simple written form, does not require execution on paper, and has full legal force.

1.4. From the moment of acceptance, the User is considered to have read and agreed to this public offer and, in accordance with the Civil Code of the Russian Federation, is considered to have entered into contractual relations with 'Method do'.

1.5. 'Method do' has the right to change the terms of service provision and the terms of the Agreement at any time unilaterally without prior agreement with the User, while ensuring the publication of the changed conditions on the Service at least one day before their entry into force.

2.1. 'Service' is the online platform 'Method do', developed by IE Afonin Alexander Vladimirovich, located on the Internet at https://method.do/. The Service provides the opportunity to select a coach or Specialist from those offered, as well as access to educational materials and Video consultations.

2.2. 'Video Consultation' is an online consultation between a Specialist and a User, lasting at least 55 minutes for an individual consultation.

2.3. 'User' is an individual who has reached the age of 18, who has registered on the Service and uses its services.

2.4. 'Specialist' is an individual who has reached the age of 18, has relevant education and/or experience in coaching or psychology, and provides consulting services to Users through the Service.

2.5. 'Personal Account' is a User's personal page on the Service, access to which is provided after registration on the Service.

2.6. 'Educational Materials' are information and educational resources in various formats (text, audio, video, interactive tasks, etc.) provided on the Service for self-study or in addition to Specialist services.

3.1. The Service provides Users with the ability to select Specialists from the offered list for Video consultations in the field of coaching and psychology.

3.2. The Service offers Users access to educational materials in various formats, including text, audio, and video. Access to materials can be both free and paid.

4.1. Payment for Service services is made by the User using bank cards of international payment systems such as Visa International, MasterCard Worldwide, MIR, and others, except when the Service indicates restrictions on certain cards.

4.2. The User must use only the bank card of which they are the legal owner for payment.

4.3. To verify bank card data, the issuing bank may temporarily reserve a small amount on the User's account.

4.4. Service services can be paid in US dollars through the Stripe payment system and in rubles through the Robokassa and YooKassa payment systems.

4.5. The User confirms that they have read and agree to the terms of 'Method do's' partner - 'YooMoney' service.

4.6. If the User misses a Video consultation according to the schedule established with the Specialist or notifies of rescheduling less than 12 hours before the appointed time, the money paid for the Video consultation is non-refundable.

4.7. If the Video consultation did not take place due to the Specialist's fault and/or the Specialist notified the User of cancellation or rescheduling less than 12 hours before, the paid amount is subject to refund.

5.1. 'Method do' guarantees the confidentiality of the User's personal data and takes all necessary measures to protect them in accordance with the current legislation of the Russian Federation.

5.2. The Service collects User's personal data only with their consent and uses it exclusively for providing services described in this Agreement.

5.3. 'Method do' does not transfer the User's personal data to third parties without the User's explicit consent, except in cases provided for by law.

5.4. All User's personal data is stored in encrypted form on secure servers.

5.5. The User has the right to access their personal data, correct it, delete it, or limit its processing.

5.6. 'Method do' has the right to process and publish aggregated analytical data of the User.

6.1. The purpose of this Agreement is to provide the User with access to the Service functionality under a non-exclusive license.

6.2. 'Method do' is not a party to the bilateral relations between the User and the Specialist.

6.3. 'Method do' and the User are responsible for non-performance or improper performance of obligations.

6.4. 'Method do' is not responsible for the quality of services provided by Specialists through the platform.

6.5. The User is fully responsible for the security of their personal data and the choice of Specialist.

6.6. 'Method do' is not responsible for temporary technical failures and downtime in the Service operation.

6.7. 'Method do' and Specialists do not provide medical services.

6.8. In case of violation of the terms of this Agreement by the User, 'Method do' has the right to apply penalties.

7.1. All disputes arising from this Agreement shall be resolved through negotiations.

7.2. If it is impossible to resolve the dispute through negotiations, all legal proceedings shall be conducted in the court of Petrozavodsk.

7.3. Disputes are resolved in accordance with the current legislation of the Russian Federation.

7.4. Before going to court, the parties must go through a claim procedure.

7.5. The parties agree that the statute of limitations for any claims is 1 year.

8.1. Both parties are not responsible for partial or complete non-fulfillment of their obligations under this Agreement if it resulted from force majeure circumstances that arose after signing the Agreement. Such circumstances include, but are not limited to:

8.2. The party encountering force majeure circumstances must notify the other party in writing within three working days.

8.3. In case of force majeure circumstances, the terms of fulfillment of obligations may be revised.

8.4. If force majeure circumstances persist for a long time (more than one month), each party has the right to terminate the Agreement.

9.1. All exclusive rights to the Service are the property of 'Method do'.

9.2. 'Method do' grants the User the right to use the Service under a simple license.

9.3. Except for cases explicitly described in this Agreement, the User does not receive any additional intellectual rights.

9.4. The User is not allowed to copy, modify, or distribute the Service's intellectual property.

9.5. Any use of the Service that does not comply with the terms of this Agreement is considered a violation.

10.1. This Agreement is the complete agreement between 'Method do' and the User.

10.2. All matters not covered in this Agreement are governed by the laws of the Russian Federation.

10.3. All disputes and disagreements are attempted to be resolved through negotiations.

10.4. The Agreement enters into force from the moment of its acceptance by the User.